Author Archives: Joe Hertvik

About Joe Hertvik

Joe is the owner of Hertvik Business Services, a service company providing written white papers, case studies, and other marketing content to computer industry companies. He is also a contributing editor for IT Jungle and has written the Admin Alert column for the past ten years. Follow Joe Hertvik on Twitter @JoeHertvik. Email Joe for a free quote on white papers, case studies, brochures, or other marketing materials.

Hiding LinkedIn Job Hunting Activity from Your Connections

job hunting binoculars

Here’s a quick iip if you’re using LinkedIn for job hunting and you want to hide your LinkedIn job hunting activity from your connections Continue reading

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Changing Your Profile Name in LinkedIn (Linkedin Name Changes)

Linkedin logo with magnifying glass

Here are the ins and outs of changing your name on LinkedIn Continue reading

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Creating a LinkedIn Profile URL That Fits on a Business Card

linkedin button

In less than 500 words, here’s how you create your own (relatively) short customized LinkedIn URL, such as http://www.linkedin.com/in/joehertvik.
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LinkedIn: Becoming Anonymous When Viewing Other People’s Profiles

linkedin logoFor any number of professional, legal, personal, or other reasons, you may not want other LinkedIn users to know you are viewing their user profiles. Continue reading

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Three Ways to Find All Your Current LinkedIn Activity From a Browser Session

How to view your current LinkedIn activity from a Web browser Continue reading

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Two Ways to Print Your LinkedIn Profile

There are 2 ways to print your LinkedIn profile. One creates a straight backup; the other makes a nicely formatted resume ready for posting or distribution Continue reading

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LinkedIn Search Tip: Getting Found in LinkedIn Even When People Misspell Your Name

LinkedIn wavy in

There’s a simple LinkedIn trick that allows other people to search for and find your LI user profile, even if they misspell your name in the LI Search box. Continue reading

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Who Moved my Cheese? Lifestyle Book or Horror Story?

I’ve always wondered. Is Who Moved My Cheese a motivational book or a horror story? Continue reading

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Using Google Search to Search Only One Web Site

Here’s how to use Google Search to search for a specific term on a single Web Site Continue reading

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Rules & Pitfalls for Personalizing Your LinkedIn Invitations

linkedin official icon Personalizing your LinkedIn invites is a surefire way to increase the number of people who accept your LinkedIn invitations. It’s always a good idea to personalize your LI invites with something that will catch the attention of your invitee and give them a reason to take your invite seriously. Continue reading

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What Does IT Operations Management Do? (ITOps)

network operations center--wikipedia

What is IT Operations Management, what does it do, and how can it be managed in an overall IT department? Continue reading

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The Animal Farm Rule of Help Desks and Network Management

Running a Help Desk or a Data Center can be confusing in that while you try to treat all customers the same way, there are just some people who need extra-special assistance. You may go all out for your internal and external customers but there are always certain classes of people who you really have to go ALL OUT for. Continue reading

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Help Desk Management: What is Level 1, Level 2, and Level 3 Help Desk support?

Help Desk tech from commons wikipedia org

One of the confusing things about Help Desk management and talking to people about an IT Operations Help Desk, is that people don’t understand what Level 1, Level 2, and Level 3 Help Desk support is (as well as Level 0 support and Level 4 support, which not everyone talks about). Here’s my quick primer on what each of these functions do. Continue reading

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First You Get Good, Then You Get Fast: Thoughts to Live By for Blog Production

Three contradictory ideas that can help the average blogger in putting out a quality blog or publication. Continue reading

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IT Jungle: Restoring IBM i Passwords & Private Authorities When Using RSTUSRPRF

0-IT Jungle Logo

Here’s how to restore IBM i passwords & private authorities when using RSTUSRPRF Continue reading

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