Tag Archives: animal farm

The Animal Farm Rule of Help Desks and Network Management

Running a Help Desk or a Data Center can be confusing in that while you try to treat all customers the same way, there are just some people who need extra-special assistance. You may go all out for your internal and external customers but there are always certain classes of people who you really have to go ALL OUT for. Continue reading

Posted in IT Management, opinion | Tagged , , | Leave a comment