IT Jungle: Automatically Answering Unable to Allocate Record Messages

IT Jungle just published my latest tip on automatically answering record lock messages.
Here’s the question I answered in this tip:

We have a persistent problem with application jobs waiting on record locks with an RNQ1218 (unable to allocate a record in file &7) message. The record is only temporarily locked because by the time my help desk looks at it, the lock is gone and the program resumes after answering the message with an ‘R’ (Retry). Any ideas what we can do so we’re not constantly answering record lock messages?

You can read this tip by clicking here.

*******************************************

This post is sponsored by Hertvik Business Services.

If your company is looking for experienced tech writers who have worked in the industry to produce case studies, white papers, or other marketing materials, feel free to contact Joe Hertvik @ Hertvik Business Services for a consultation.

Follow Joe Hertvik on Twitter @JoeHertvik. You can also add Joe to your professional network on LinkedIn by clicking here.