IT Jungle: PSGi Provides 3rd Party Support for Just About **ANY** Aging IBM i ERP System

From Alex Woodie at IT Jungle:

Companies that find it increasingly difficult to get good help for their old, unsupported, or heavily customized IBM i-based ERP systems may be interested in a new offering recently unveiled by Precision Solutions Group (PSGi). The company is expanding its existing technical support business, which covers the PRMS, PRISM, and JDE World systems, to include just about any manufacturing- or distribution-focused ERP system that runs on the IBM i platform

Services range from level-one technical support to break-fix support, from custom development to training or project management.

Might be worth checking out because there are a lot of old systems out there and many vendors aren’t very enthusiastic about supporting a ten-year old product.

Only question I’d have is what about migration support? Will they help if there’s any issues in moving from V5R4 to i 6.1 or 7.1? I know of at least one case where the vendor won’t provide necessary upgrade objects unless you’re on support. That might be a key question to ask if you’re moving off i5/OS V5R4 and thinking of changing software maintenance vendors.

Check out the article here.


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About Joe Hertvik

Joe is the owner of Hertvik Business Services, a service company providing written white papers, case studies, and other marketing content to computer industry companies. He is also a contributing editor for IT Jungle and has written the Admin Alert column for the past ten years. Follow Joe Hertvik on Twitter @JoeHertvik. Email Joe for a free quote on white papers, case studies, brochures, or other marketing materials.
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