Contacted WideOpenWest (WOW) technical support today when I could no longer reach my email over the Internet through the portal.wideopenwest.com URL.
It turns out that WOW’s portal.wideopenwest.com URL no longer works for accessing email over the Web. If you’ve been using that URL, switch to http://wowway.net/ and that will get you back to WOW’s Web email interface.
Don’t know why that URL went off line, but switching URLS should take care of your access problems.
(updated 12/20/2013)
Note: there is another issue with viewing Wide Open West email where the browser will not display your email list. Click here to view that solution.
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About Joe Hertvik
Joe is the owner of Hertvik Business Services, a service company providing written white papers, case studies, and other marketing content to computer industry companies. He is also a contributing editor for IT Jungle and has written the Admin Alert column for the past ten years.
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