From Alex Woodie at IT Jungle:
Companies that find it increasingly difficult to get good help for their old, unsupported, or heavily customized IBM i-based ERP systems may be interested in a new offering recently unveiled by Precision Solutions Group (PSGi). The company is expanding its existing technical support business, which covers the PRMS, PRISM, and JDE World systems, to include just about any manufacturing- or distribution-focused ERP system that runs on the IBM i platform
Services range from level-one technical support to break-fix support, from custom development to training or project management.
Might be worth checking out because there are a lot of old systems out there and many vendors aren’t very enthusiastic about supporting a ten-year old product.
Only question I’d have is what about migration support? Will they help if there’s any issues in moving from V5R4 to i 6.1 or 7.1? I know of at least one case where the vendor won’t provide necessary upgrade objects unless you’re on support. That might be a key question to ask if you’re moving off i5/OS V5R4 and thinking of changing software maintenance vendors.
Check out the article here.
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