-
Archives
- July 2019
- June 2019
- February 2017
- December 2015
- November 2015
- July 2015
- June 2015
- May 2015
- March 2015
- February 2015
- January 2015
- October 2014
- September 2014
- August 2014
- July 2014
- June 2014
- May 2014
- April 2014
- March 2014
- February 2014
- January 2014
- December 2013
- November 2013
- October 2013
- September 2013
- August 2013
- July 2013
- May 2013
- April 2013
- March 2013
- February 2013
- January 2013
- December 2012
- November 2012
- October 2012
- September 2012
- August 2012
- July 2012
- June 2012
- May 2012
- April 2012
- March 2012
- February 2012
- January 2012
-
Meta
Tag Archives: it management
What’s Your Glove Display for Making IT Changes?
Try employing the glove display strategy for difficult IT scenarios, where management sees the need for change due to a visceral reaction to the problem Continue reading
Posted in IT Management
Tagged chip heath, dan heath, glove display, heath brothers, IT changes, it management, switch the book
Comments Off on What’s Your Glove Display for Making IT Changes?
IT Purchasing Math: 8 Ways that Confusion = Profit
There’s a simple equation to keep in mind if you’re not sure you’re getting a fair deal when making a major IT purchase:
Confusion = Profit
Continue reading
Posted in IT Management, opinion
Tagged it management, IT purchasing, vendor management
Comments Off on IT Purchasing Math: 8 Ways that Confusion = Profit
The Animal Farm Rule of Help Desks and Network Management
Running a Help Desk or a Data Center can be confusing in that while you try to treat all customers the same way, there are just some people who need extra-special assistance. You may go all out for your internal and external customers but there are always certain classes of people who you really have to go ALL OUT for. Continue reading
Posted in IT Management, opinion
Tagged animal farm, George Orwell, it management
Comments Off on The Animal Farm Rule of Help Desks and Network Management
Why Not Include a Not List in Your Project Charter?
When putting together a project charter, I find it valuable to always include a Not list along with the other sections of my project charter.
As the name implies, a Not list is a list of things not included in the project.
Continue reading
Posted in IT Management
Tagged it management, project management
Comments Off on Why Not Include a Not List in Your Project Charter?
The Cardinal Rule of IT Management: One Deployment at a Time
After managing IBM i systems, data centers, networks, telephone systems, deployments, etc. for 25+ years, I’ve developed one cardinal rule for major rollouts for SMB staffs.
Don’t perform more than one major project on the same day
Continue reading
Posted in IT Management
Tagged deployment, IT deployment, it management, project management
1 Comment
Another Thing You Can’t Ship to a Data Center Any More…Compressed Air
For Data Center managers, the latest entry in the items that can go boom when shipped is..compressed air cans. Continue reading
Posted in IT Management, storage
Tagged compressed air, it management, shipping restrictions
Comments Off on Another Thing You Can’t Ship to a Data Center Any More…Compressed Air
IT Management and the Hertvik Paradox: Invisibility is Your Friend
Here’s the formula for success in IT infrastructure:
Success=Invisibility
The more people actually see you doing your job, the less successful you are.
Continue reading
Posted in IT Management, Misc, opinion
Tagged data center, it infrastructure, it management
Comments Off on IT Management and the Hertvik Paradox: Invisibility is Your Friend
What John F. Kennedy would say if he were an IT Project Manager
All this will not be finished in the first one hundred days. Nor will it be finished in the first one thousand days, nor in the life of this Administration, nor even perhaps in our lifetime on this planet. But … Continue reading
Posted in Misc
Tagged it management, John kennedy
Comments Off on What John F. Kennedy would say if he were an IT Project Manager